Frequently Asked Questions

Everything you need to know about trading with White Square Exim. Still have a question? Our team is one message away.

General

We are an international import and export company. We source products from vetted manufacturers and handle quality control, documentation and logistics so businesses can import and export with confidence.

Our head office is in Mumbai, India, and we operate a global network of suppliers and partners across more than 40 countries.

We have been trading since 2009, giving us over 15 years of experience in international trade.

Both. We support everyone from growing businesses placing their first international order to established distributors managing regular shipments.

Products & Sourcing

We trade agricultural commodities, food and beverages, textiles and apparel, industrial machinery, chemicals and polymers, and minerals and metals, with more categories available on request. See our products page for details.

Yes. Our sourcing team regularly locates, vets and quotes products beyond our standard catalogue. Just share your requirements.

Minimum order quantities vary by product and supplier. We confirm the exact MOQ, specifications and pricing at the quotation stage.

Every supplier is pre-audited for quality, capacity and reliability before we recommend them, and we re-evaluate them on an ongoing basis.

Shipping & Logistics

We serve clients across 40+ countries on six continents, with established routes to major ports in Asia, the Middle East, Europe, Africa and the Americas.

Yes. We provide end-to-end logistics, including freight forwarding, customs clearance support and complete export and import documentation.

We arrange sea, air and multimodal freight, and recommend the option that best balances cost, transit time and reliability for your shipment.

Timelines depend on the product, quantity and destination. We provide a clear delivery estimate with every quotation and keep you updated throughout.

Quality & Compliance

Every order passes a multi-stage quality-control process: supplier verification, pre-production sampling, in-line inspection and pre-shipment checks against agreed specifications.

We operate to ISO 9001 quality management standards, hold an Import Export Code (IEC) registration, and maintain the compliance that international trade requires.

Ordering & Payment

Share your product, quantity and destination through our contact form, email or WhatsApp, and our trade team will respond with a detailed quotation within one business day.

Payment terms are agreed per order and may vary by product and value. We discuss secure, transparent terms with you before you commit.

Still Have Questions?

We're here to help

If you did not find your answer, reach out and our trade specialists will get back to you within one business day.