Privacy Policy
How White Square Exim collects, uses and protects your information.
1. Introduction
White Square Exim ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect when you use our website or engage our services, how we use it, and the choices available to you.
2. Information we collect
We may collect the following categories of information:
- Contact details you provide through our inquiry or newsletter forms, such as your name, email address, phone number and company.
- Business information you share to help us prepare a quotation, such as product requirements, quantities and destinations.
- Technical data automatically collected when you visit the site, such as IP address, browser type, device information and pages viewed.
3. How we use your information
We use the information we collect to:
- Respond to your inquiries and prepare quotations;
- Provide, manage and improve our import and export services;
- Send you newsletters or updates where you have opted in;
- Maintain the security and performance of our website;
- Comply with legal, tax and regulatory obligations.
4. Cookies and tracking
Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, although some features may not function as intended if you do so.
5. Sharing and disclosure
We do not sell your personal information. We may share it with trusted service providers and logistics or trade partners strictly to fulfil your requests, or where required by law. Any partners who process data on our behalf are expected to protect it appropriately.
6. Data security
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal and regulatory obligations, after which it is securely deleted or anonymised.
8. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, please contact us using the details below.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date shown at the top.
10. Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us at info@whitesquareexim.com or by post at Trade Centre, Andheri East, Mumbai 400059, India.